Return Policy

Pitaara Handmade acknowledges return of products only limited to direct sale between vendor and consumer (through this website only).

Any product that needs to be returned should be notified by email within 24 hours of the product being delivered and should be returned to our warehouse within a strict time period of one week, else Pitaara Handmade will not be liable to accept the merchandise. In such cases, the customer will have to write in to stating the reason for return and a prompt response is guaranteed from our end. We will investigate the matter from our end and provide an exchange for the merchandise, wherever applicable.

ALL couriers of this nature will be borne by the customer themselves. Pitaara Handmade will only bear the expenses of the transaction after the receipt of the merchandise.